frequently asked questions

What devices is Pili Pop compatible with?

Pili Pop’s applications are compatible with tablets and smartphones running iOS (Apple), and Android, and cannot be installed on a computer.
Warning: some Android devices aren’t compatible with our applications, so please ensure that they are prior to finalizing your subscription. The best way of finding out whether your device is compatible is by downloading the application for free here.

Is there a commitment ?

If you choose the 6-month offer or the 12-month offer, you will make a 6- or 12-month commitment. The 1-month offer is not binding. You can unsubscribe at any time.

How can I unsubscribe ?

You can unsubscribe very easily by logging into your Parent account.

Can I use Pili Pop on multiple devices ?

Your Parent account allows you to unblock your subscription on 5 different devices. However, please note that for privacy and safety reasons your children’s progress data are not synchronized across your different devices.

How will I pay for my subscription ?

You can pay for your subscription by credit card, even the monthly direct debit.

Will I be entitled to additional content ?

Yes! As a trial version, Pili Pop only allows access to basic vocabulary themes. As soon as you subscribe, the catalog of more than 200 activities is unlocked!

If you have even the slightest question, we invite you to please check out our online support.