frequently asked questions

On which devices is Pili Pop available ?

Pili Pop supports tablets and iOS (Apple) and Android smartphones. The best way to find out if your device is supported is to test the application for free here. Pili Pop cannot be installed on a computer.

Is there a commitment ?

If you choose the 6-month offer or the 12-month offer, you will make a 6- or 12-month commitment. The 1-month offer is not binding. You can unsubscribe at any time.

How can I unsubscribe ?

You can unsubscribe very easily by logging into your Parent account here.

Can I use Pili Pop on multiple devices ?

Your Parent account allows you to unblock your subscription on 5 different devices. However, please note that for privacy and safety reasons your children’s progress data are not synchronized across your different devices.

How will I pay for my subscription ?

You can pay for your subscription by credit card, even the monthly direct debit.

Will I be entitled to additional content ?

Yes! As a trial version, Pili Pop only allows access to basic vocabulary themes. As soon as you subscribe, the catalog of more than 200 activities is unlocked!

If you have any question, do not hesitate to contact us!